Posts Tagged ‘NTSSUG’

A Successful Rehearsal and Upcoming Improvements to the Presentation

2009-10-31

My rehearsal this morning went really well. Not in terms of my delivery, but rather in the great feedback that I received and my own ideas for improvement that it generated.

I want to thank Patrick LeBlanc (blog, Twitter) again for helping me to pull off the rehearsal on such short notice! I look forward to returning as a SQL Lunch presenter in the not-too-distant future.

When I gave the SQLDiag presentation on the 21st, there was good response to the recently added case study and it was suggested that I increase its role in the talk. Mike McKinney also made a great observation: I’m spending too much time describing the configuration of SQLDiag (overall, but especially before showing the end result of using it). In other words, I need to firmly establish the value of these tools before delving into the mechanics of their usage. His point made so much sense and I’m grateful for the insight.

I made a lot of changes based on those suggestions, which were put into play for the first time this morning. They made a huge difference, but it did lead to some continuity issues and glitches.

Another friend from the user group, David Stein (blog, Twitter), provided some very detailed and helpful constructive criticism. I also received emails with good ideas from Steve Jones (blog, Twitter), Tim Mitchell (blog, Twitter), and Vic Prabhu (Twitter). The following points, which ring true, were raised by one or more of them:

  • I need to work on my demeanor. Apparently it takes five to ten minutes for me to warm up and start to seem comfortable and confident
  • I should significantly cut back the introduction section
  • I’m switching between windows too often, giving a choppy feel to the talk
  • I need to speed up/cut back on the content. I’m still running out of time long before I cover everything
  • I’m spending too long on the troubleshooting methodology at the expense of demonstrating the tools and techniques
  • I need more practice

I have blocked out at least an hour for each of the next three days for solo rehearsals. I am also making the following adjustments (some based on audience feedback, others based on my own evaluation):

  • I’m reducing the introduction section considerably. People can read the slides and check out this blog to learn more about me. Also, my credibility will be established by the presentation’s content (I don’t need to sell myself based on the number of instances I help support in Terremark’s Highly Managed Hosting environment). Besides, when somebody chooses to attend my session it is because they already have the presumption that my information is reliable and will hold value for them
  • I’m trimming down the coverage on troubleshooting methodology quite a bit. I did classify this session as being at the "intermediate" skill level—the audience members should already understand the importance of having a formal process and it will take less for them to adapt mine to their needs
  • The PAL demonstration will now precede working with SQL Nexus. It will flow better, plus this is actually the order I follow when applying these techniques in the field
  • I will work the demonstration of the RML Utilities back in and explain the way that this tool and SQL Nexus complement each other
  • I plan to move the "’Strategies’ to Avoid" slide to the end of the presentation. If I run out of time, it is the best material to sacrifice
  • I have several improvements for the case study
  • I am considering printing out (and distributing to the audience before the session) the three Microsoft Word documents: "Troubleshooting Methodologies," "Troubleshooting Checklist," and "Case Study"

I feel really good about giving this at PASS!

The Presentations Won’t Be Posted Until After the PASS Summit

2009-10-31

I’ve decided that the posting of my presentation materials (PowerPoint slide decks and sample code) will have to wait until I return from the 2009 PASS Community Summit. I apologize again for the delay.

As I mentioned previously, I’ve been adding to and improving the demonstrations for the SQLDiag presentation. I was satisfied with the code (in terms of functionality, it still needed polishing and testing) until last week, when I got an escalation call about end-user complaints of poor performance with a customer’s application. This type of case calls for the techniques covered in my presentation. I then realized that October has been a bit of a dry spell in terms of complex issues that merited these techniques.

I ended up seeing a number of opportunities to further automate the process, pleased with the dual benefit of 1.) helping to solve the issue for the customer and 2.) having more to share with my audiences. For example, I finally created a PowerShell script that automatically extracts a single SQLDiag data set from a 7-Zip archive and loads it into PAL and SQL Nexus. This saves an immense amount of time! The downside is that I added a significant set of new scripts that have to be refined and tested (but they are absolutely worth it!).

I have been putting the release of the presentation materials above many other tasks (including blogging, participating on forums, and many responsibilities in my personal life), which has really added to my stress level. It’s time to reprioritize… I need to enjoy some down-time with my wife, tie up a few loose ends at work, and prepare for the PASS conference. I’m sorry to postpone further, but on the other hand, the quality and quantity of deliverables will be much greater this way. I’m sure that you’ll find it worth the wait!

Expect the presentation materials the week of November 9th.

The Delay Continues…

2009-10-21

I made more progress on my presentations yesterday (on my day off), but they’re not ready to be posted yet. I apologize for the delay. I’m now targeting this coming weekend for their release.

One reason is that the demonstrations for my SQLDiag presentation are still being actively developed and tested. They’ve come a long way so far (at SQLSaturday #25 they didn’t work and at the October NTSSUG meeting they were merely adequate). Last night I decided to add scripts for creating a SQL Server Agent job and alert pair that will launch SQLDiag. I’ve mentioned this technique each time that I’ve given the presentation so I thought that it was time to include the code for doing so. It’s an important addition, but it did take a bit of time to churn out instruction-quality code.

I briefly considered posting the PowerPoint slide decks for the presentations, without the accompanying sample code, but I would hate for somebody to neglect to return and get the updates. I put a lot into the sample code and I hope that it provides great value to the audience members.

Last night, I also had to upload the final revision of my PowerPoint slide deck for the PASS Community Summit 2009. I spent quite a while tweaking the content with ideas that I’ve gotten from the last few deliveries of the material.

Finally, there are a few remaining preparations for tonight, my last scheduled presentation (before the Summit).

I’m working diligently to get everything ready for you… there’s just a great deal to do. I even passed on going to the first meeting of the DFW IT Professionals users group, despite my strong desire to attend. I decided that my commitment to those of you that have attended my presentations trumped my own enjoyment (in this case).

A Brief Delay

2009-10-19

I was hoping to knock out a few tasks over the weekend:

I made some great progress on the SQLDiag presentation, but the other tasks had to give way to caring for my sick wife and fielding an inordinate number of escalation calls (it was my turn to be the on-call DBA, a duty that rotates to me every four weeks).

I haven’t forgotten these tasks… hopefully I can catch up tomorrow, since I have the day off from work. Please bear with me.

My First Anniversary at Terremark

2009-10-19

One year ago, last Tuesday, I joined the Database Escalations and Implementation team at Terremark Worldwide, Inc. Looking back on the last twelve months, this has absolutely been the right move for me, both personally and professionally.

Leaving Usability Sciences Corporation (USC) was not easy to do. Having worked there for nearly eight years, I have significant ties to the organization. I consider several of my teammates amongst my dearest friends. I am also extremely grateful for the opportunities given to me while at USC. It was there that I first encountered SQL Server, which is a pretty important part of my life now. I also matured, first as a software developer, then as a sysadmin and database administrator. Being a small company, there were always more roles than employees, so I was allowed to take on as many responsibilities as I could handle (and then some). I was very much an "accidental DBA" or "involuntary DBA." I was able to learn and grow, becoming a knowledgeable and skilled SQL Server DBA. Eventually, though, the systemic lack of resources (personnel and funding) took its toll and I got burned out. My SQL Server expertise also started to plateau and I realized the need to move on. Thankfully, my departure was on good terms and I’m still in frequent contact with my good friends at USC. They even let me rehearse my technical presentations there from time-to-time.

After I made my job search public, I sent an announcement to the NTSSUG mailing list to solicit ideas and opportunities. I received a fantastic response, including interest from three separate Terremark employees: Jason Massie (blog, Twitter), Kevin Hill (blog, Twitter), and Bill Lester (the manager of the Database Implementation and Escalations team). I knew Jason from the user group and considered him a role model (I still do), so I invited him to lunch for a good ol’ informational interview, which he graciously accepted. Then I got to meet Kevin and Bill at a Terremark open house (showcasing their new Enterprise Cloud product). Several interviews followed and Terremark made an offer, which I gladly accepted. My first day was Monday, October 13th, 2008.

Landing this job has been a tremendous blessing. I was glad to be on a team whose expertise and experience was far beyond my own (two of my teammates came directly from the local Microsoft campus where they were on the SQL Server support team!). For the first time in many years, I could learn database skills from co-workers and wouldn’t have to be out-in-front, teaching myself.

Jason originally worked in a different unit, but by serendipity he became my immediate manager a month later. I’ve learned a great deal about SQL Server from Jason, but he has also helped immensely with my entry into technological public speaking. This type of mentoring, which I don’t consider to be included in his job responsibilities, has been invaluable.

Like any job, there are pros and cons. However, with the exception of the beat down from Project Asculum (which still needs coverage on this blog), I have greatly enjoyed this job and the benefits have far exceeded the drawbacks. I look forward to many more years with Terremark.

Speaking at the October GFWSSUG and NTSSUG meetings

2009-10-12

I will be delivering my Leveraging PSSDiag/SQLDiag for Efficient Troubleshooting presentation at the October meetings for the Greater Fort Worth SQL Users Group and North Texas SQL Server Users Group.

The NTSSUG meeting will be this Thursday, October 15th (6:30 p.m.), at Microsoft’s Las Colinas campus in Irving, Texas.

The GFWSSUG meeting will be on Wednesday, October 21st (6:30 p.m.), at the Freese and Nichols office in Fort Worth, Texas.

I hope to see you at either (or both)!

Speaking at SQLSaturday #25

2009-10-04

This coming weekend, I head to Gainesville, Georgia for SQLSaturday #25. This will be my second SQLSaturday event to attend, and this time I will be presenting two sessions:

  1. Deadlock Detection, Troubleshooting, & Prevention at 8:30 a.m.
  2. Leveraging SQLDiag for Efficient Troubleshooting at 11:00 a.m.

The latter will be my first public delivery of that presentation, the same one that I will be giving in less than a month at the PASS Community Summit 2009! I hope to get a lot of good feedback so that I can continue to refine it.

As before, with SQLSaturday #17, a secondary reason for attending is to gain greater insight into the workings of a SQLSaturday event, in order to apply the experience to the North Texas SQLSaturday event that we are planning. I learned a great deal from a great blog post by Stuart Ainsworth (blog, Twitter), so it will be great to see him in action (he’s also the event coordinator of SQLSaturday #25).

I’m fortunate to get to travel with another friend from the user group, Tim Costello (blog, Twitter). This is going to be a fun trip!

Taking Stock of My Goals for the Year

2009-10-02

The fourth quarter of 2009 has waylaid me; where did the time go?!?

This seems like a good time to evaluate the progress on my professional/technical goals for the year:

Begin answering questions in forums and newsgroups

I have been remiss on this goal. I continue to draw immense benefit from forums and newsgroups, yet I haven’t overcome my lurker nature. It’s time for this to change. I will create a few accounts this weekend and start small by attempting to answer one question per week.

Begin delivering technical presentations

This one has gone quite well, better than I could have hoped. So far this year, I have been the featured presenter for three user group meetings and I spoke at SQLSaturday #17. I’m also scheduled to speak at two more user group meetings, SQLSaturday #25, and the PASS Community Summit 2009!

Begin publishing a blog

You see the results before you. I need to start achieving some consistency and frequency in posting. I have so many good ideas, it’s time to increase the priority of blog posting in my crowded schedule!

Begin participating social computing

I am really enjoying Twitter (I’m @SQLServerSleuth)! It is my primary source for blog posts and whitepapers to read. I’ve learned a great deal from the other SQL Server professionals and I’ve had the chance to help out a few that I’d never met.

I have a LinkedIn profile, but I haven’t started connecting to others or joining groups.

Find a way to make it back to the PASS Summit this year

I am tremendously blessed, honored, and humbled to be speaking at the PASS Community Summit 2009 this year! To add to it, my employer has graciously agreed to cover my travel expenses! My wife and I saved quite a bit of money in our “conferences” budget category, but now those funds can be put to good use in another way!

Get the test server up and running

I purchased a refurbished Dell server in mid-2008 and it has proven valuable several times this year. I have several blog posts planned on this topic.

Play a bigger role in the local SQL Server community

I consider this a success for the year. I have done more this year in my leadership position for NTSSUG. In addition to maintaining the web site, I have also run one of the meetings, helped to line up speakers and sponsors, and have been the featured presenter for several meetings. I’ve also made several new friends!

I am also working hard on the committee that is bring a SQLSaturday event to North Texas.

Overall, I’m pleased with my progress. I’m going to dedicate more time to this blog and to participating in forums and newsgroups.

Back from Hiatus

2009-10-02

It has been two months since my last blog post. I was tremendously busy in August and September; the months seem to have passed so quickly! I have a lot to discuss from this period, including:

  • SQLSaturday #17
  • A grueling upgrade project for one of our larger customers (hereafter referred to as “Project Asculum”)
  • A disaster with a customer’s environment one weekend while I was on-call (hereafter referred to as “Project Gordian Knot”)
  • The user group
  • The effort to bring a SQLSaturday event to North Texas
  • My upcoming speaking engagements
  • Helping to retain a customer on the brink of leaving
  • A vacation of sorts

It’s time to get this blog going!

Speaking at SQLSaturday #17

2009-07-31

I am currently in-transit (or was when I wrote this) to Baton Rouge, Louisiana for SQLSaturday #17. As described so many other places, SQLSaturday events are free, one-day mini-conferences that provide SQL Server training to the local development and IT community.

After having learned about the SQLSaturday concept a year or two ago, I’ve wanted to attend one. Unfortunately, there haven’t been any in Texas*, despite our thriving SQL Server community.

This probably seems obvious, but it never occurred to me to travel to one. It wasn’t until I heard that Tim Mitchell (blog, Twitter), a friend from our user group, was doing just that, presenting to (at least) two SQLSaturday events in Florida recently. What a great idea&em;SQLSaturday is certainly worth some traveling! My wife agreed, and we began budgeting for such a trip.

Tim let me know that he was presenting at SQLSaturday #17 and invited me along. I decided to join him, based largely on the following reasons: my long-standing desire to attend a SQLSaturday, my goal to practice delivering technical presentations as much as possible before my PASS Summit session, and the change to observe the organizing/running of a SQLSaturday (to serve as a model for our own*). I submitted an abstract to the call for speakers and delighted that it was accepted. I will be delivering my Deadlocks: Detection, Troubleshooting, and Prevention presentation that I’ve already given to both local user groups. The presentation details were truncated by the SQLSaturday web site, so I’ll post the complete details here:

Session Name: Deadlocks: Detection, Troubleshooting, and Prevention
Track: Infrastructure
Description: As an enterprise application grows and load increases, some concurrency issues are bound to surface. Deadlocks are one of the more aggravating of this class of problems. Fortunately, each release of SQL Server includes better tools for troubleshooting deadlocks.
Trevor will demonstrate approaches for handling deadlocks in SQL Server 2000, 2005, and 2008.

I’m really looking forward to it! I’m sharing a rental car and hotel with Time, so I’m glad that I’ll get the chance to know him better too.

If all goes well, I’ll try to attend SQLSaturday #21 or #25 in October, presenting my Leveraging PSSDiag/SQLDiag for Efficient Troubleshooting topic. Stuart Ainsworth (blog, Twitter) is courting me for SQLSaturday #25, so that one is in the lead right now. Another friend from NTSSUG, Tim Costello (blog, Twitter) is also planning to attend SQLSaturday #25, so that is an additional reason to go.

* I’m part of a team (the NTSSUG board plus Tim Mitchell) working on bringing the SQLSaturday experience to North Texas. We had a great conference call with Andy Warren (blog, Twitter), a founder of SQLSaturday, and plans are starting to come together. More details will follow in the coming weeks.